Privacy

1. Definition and nature of personal data

When you use our site, we may ask you to provide us with personal data about you.

The term “personal data” refers to all data which makes it possible to identify an individual, which corresponds in particular to your surname, first names, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site, details of your purchases and subscriptions, credit card numbers, as well as any other information that you choose to communicate to us about yourself.

2. Purpose of this charter

The purpose of this charter is to inform you of the means we use to collect your personal data, in the strictest respect of your rights.

We inform you on this subject that we comply, in the collection and management of your personal data, with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version.

4. Collection of personal data

Your personal data is collected to meet one or more of the following purposes:

• Manage your access to certain services accessible on the site and their use,
• Carry out operations relating to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, follow-up of the relationship with customers,
• Create a file of registered members, users, customers and prospects,
• Send newsletters, solicitations and promotional messages. In the event that you do not wish it, we give you the option of expressing your refusal on this subject when collecting your data;
• Develop commercial statistics and attendance of our services,
• Organize contests, lotteries and all promotional operations excluding online gambling and games of chance subject to the approval of the Online Gaming Regulatory Authority,
• Manage the management of people’s opinions on products, services or content,
• Manage unpaid bills and any disputes regarding the use of our products and services,
• Comply with our legal and regulatory obligations.

We inform you, when collecting your personal data, whether certain data must be provided or whether it is optional. We also tell you what the possible consequences of a lack of response are.

5. Recipients of the data collected

The staff of our company, the departments in charge of control (notably the auditor) and our subcontractors will have access to your personal data.

The recipients of your personal data may also be public bodies, exclusively to meet our legal obligations, court officers, ministerial officers and bodies responsible for collecting debts.

6. Transfer of personal data

Your personal data may be subject to transfers, rentals or exchanges for the benefit of third parties. If you wish, we give you the option to tick a box expressing your agreement to this subject when collecting your data.

7. Duration of retention of personal data

• Regarding data relating to the management of customers and prospects:

Your personal data will not be kept beyond the time strictly necessary to manage our commercial relationship with you. However, the data making it possible to establish proof of a right or a contract, which must be kept for compliance with a legal obligation, will be kept for the period provided for by the law in force.

Concerning possible prospecting operations for customers, their data may be kept for a period of three years from the end of the commercial relationship.

Personal data relating to a prospect, who is not a client, may be kept for a period of three years from their collection or the last contact from the prospect.

At the end of this three-year period, we will be able to contact you again to find out if you wish to continue to receive commercial solicitations.

• Regarding IDs:

In the event of exercise of the right of access or rectification, data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure, i.e. one year. In the event of exercise of the right of opposition, these data may be archived during the limitation period provided for in Article 8 of the Code of Criminal Procedure, i.e. three years.

• Regarding bank card data:

Financial transactions relating to the payment of purchases and fees via the site are entrusted to a payment service provider who ensures their smooth running and security.

For the purposes of the services, this payment service provider may be required to be the recipient of your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.

We do not have access to this data.

To enable you to make regular purchases or pay the related costs on the site, your data relating to your bank cards are kept for the time of your registration on the site and at the very least, until the moment when you make your last transaction.

By checking the box expressly provided for this purpose on the site, you give us your express consent for this storage.

The data relating to the visual cryptogram or CVV2, registered on your bank card, are not stored.

If you refuse that your personal data relating to your bank card numbers be kept under the conditions specified above, we will not keep this data beyond the time necessary to allow the transaction to be carried out.

In any case, the data relating to these may be kept, for the purpose of proof in the event of any dispute over the transaction, in intermediate archives, for the duration provided for in Article L 133-24 of the Code. monetary and financial, in this case 13 months following the debit date. This period may be extended to 15 months in order to take into account the possibility of using deferred debit payment cards.

• Regarding the management of opposition lists to receive from prospecting:

The information allowing your right of opposition to be taken into account is kept for a minimum of three years from the exercise of the right of opposition.

• Regarding audience measurement statistics:

The information stored in the user’s terminal or any other element used to identify users and allowing their traceability or attendance will not be kept for more than 6 months.

8. Security

We inform you to take all useful precautions, organizational and technical measures appropriate to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged or that unauthorized third parties have access to them. . We also use or may use secure payment systems that comply with the state of the art and applicable regulations.

9.Cookies

Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.

We can distinguish two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:

• Technical cookies are used throughout your navigation, in order to facilitate it and to perform certain functions. A technical cookie can for example be used to memorize the answers filled in a form or the preferences of the user with regard to the language or the presentation of a website, when such options are available.

• Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites that display advertisements, announcements, widgets or other elements on the page displayed. These cookies can be used in particular to carry out targeted advertising, that is to say advertising determined according to the navigation of the user.

We use technical cookies. These are stored in your browser for a period that cannot exceed six months.

We do not use advertising cookies. However, if we were to use them in the future, we would inform you beforehand and you would have the option, if necessary, of disabling these cookies.

We use or can use Google Analytics, which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of page views and visitor activity. Your IP address is also collected to determine the city from which you connect. The shelf life of this cookie is mentioned in article 7 (v) of this charter.

We remind you for all practical purposes that you can oppose the deposit of cookies by configuring your browser. Such a refusal could however prevent the proper functioning of the site.

10. Consent

When you choose to communicate your personal data, you expressly give your consent for the collection and use of these in accordance with what is stated in this charter and the legislation in force.

11. Access to your personal data

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to obtain the communication and, if necessary, the rectification or the deletion of the data concerning you, through online access to your file.

It is recalled that any person may, for legitimate reasons, oppose the processing of data concerning him.

12. Changes

We reserve the right, at our sole discretion, to modify this charter, in whole or in part, at any time. These changes will come into force as of the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Failing this and if this new charter does not suit you, you will no longer have to access the site.